world leader in automotive hail repair


KHS International Holding Limited Privacy Policy



This Privacy Policy clarifies the users of this website (hereinafter referred to as "Offer"), the scope, nature and purpose of the collection and use of personal data by the supplier KHS International Holding Limited (of followed for brevity "Supplier").
The legal basis for data protection is contained in the European Data Protection Regulation (GDPR), and in the "Maltese Data Protection Act" (chapter 440 of the laws of Malta) and subsequent amendments ("DPA"). For the purposes of the DPA and the GDPR, KHS International Limited is responsible for processing.

KHS International Holding Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.This policy is effective from February 1st, 2015. Last update in My 25, 2018.

Management of personal data

Personal information is information that helps persons identifying themselves, that is information that can be traced back to a person. This includes: name, email address or telephone number. But even data on preferences, hobbies, subscriptions or which websites have been viewed by someone are part of personal data.

Personal data are collected, used and transmitted by the Supplier only if this is permitted by law or if the users agrees to the collection of data.

The Supplier may transmit the user's personal data to local companies belonging to their network located in your geographical area, in order to personalize the answers for user's requests for information, for example to provide the answer in the user's language. However, explicit consent of the user is always required for this transmission. The companies belonging to the network are:
Know How Systems GmbH
Know How Service Italia - Il Carrozziere Lampo s.r.l.
KHS Know-How Systems SAS
KHS Services Limited

Time of retention of personal data

The Supplier will store personal data for a period of 36 months. It should be noted that the local companies of the Suppliers’ group to which the Supplier transfers data in order to customize the answers to users' questions, are entities legally independent from the Supplier. Therefore, reference should be made to the single policy on data retention that each of those local entities has adopted. At the moment it is possible to request a copy of the information at the email addresses shown in the web pages reachable by clicking on the links above


The Supplier (or his web provider) are committed to ensuring that user information is secure. In order to prevent unauthorized access or disclosure the Supplier (or his web provider) have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.

Data access/Server log files

The Supplier (or his web provider) collects data on each access to the Offer (so-called server log files).

Access data include:

Name of the requested web page, file, date and time of access, amount of data transferred, report on successful access, the type and version of the browser, the user's operating system, the previously visited URL reference, the IP address and the requesting provider.

The Supplier uses the registry data only for statistical evaluations, in order to monitor the operation, security and optimization of the Offer. However, the Supplier reserves the right to revise retroactively the data in the register if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

Contact point

When users contact the Supplier (for example by filling out an online form or by e-mail), the information concerning the users is stored for the purpose of processing the information request, or in case the Supplier is asked for additional actions.

Registration function

The data entered during registration will be used for the purpose of using the Offer. Users may be informed by e-mail about the Offer registration information, such as changes in the subject of the Offer or technical circumstances. The collected data are visible in the input mask during registration. These include name, family name and email address.

Links to other websites

This website may contain links to other websites of interest. Once the user has used these links to leave this site, it should be noted that the Supplier does not have any control over that other website. Therefore, the Supplier cannot be responsible for the protection and privacy of any information, which the user provides whilst visiting such sites and, such sites are not governed by this privacy statement. Users should exercise caution and look at the privacy statement applicable to the website in question.

Integration of Third-party services and content

It may happen that Third-party content, such as videos from YouTube, Google Maps, RSS feeds or graphics from other websites, are included in the Online Offer. This always assumes that the providers of this content (hereinafter "Third Party Suppliers") receive the IP address of the users. Without the IP address, in fact, the Third-Party Suppliers could not send the content to the browser of each user. As a result, the IP address is essential for the presentation of this content.
We endeavor to use only the contents of those Third-Party Suppliers who use the IP address exclusively for the delivery of the content. However, we have no influence on any other IP address use by Third-Party Suppliers, e.g. its storage for statistical purposes. Should we be aware of similar situations we will inform the users.


Cookies are small text files that allow, on the one hand, to store specific information regarding users' access devices (PCs, smartphones, etc.). They are used to facilitate users in the use of Web pages (for example by storing their access data). On the other hand, they are used to acquire statistical data on the use of the website and to make an analysis aimed at improving the offer. 

Users can intervene on the use of cookies. Most browsers have a functionality that limits or completely prevents cookies from being stored. For more information on cookie management the user can click on one of the links below for the browser he uses:

However, it should be emphasized that the use of the Offer and above all the comfort of use are limited without cookies.

It is possible to manage many US business online cookie ads at
or EU business online cookie ads at


Google Analytics

This Offer uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on users' computers, allowing Google to analyze the use of the website.
The information about users’ activity on this web site generated by the cookies, are usually transmitted to a Google server in the United States and stored there.

However, in the member states of the EU or in the areas in which the regulations of the European Economic Area are in force, if the anonymous browsing mode is activated for navigation on this website, the user's IP address will be previously hidden and so made unavailable to Google. Only in exceptional cases will the full IP address be sent to a Google server in the United States, but it will be hidden once it arrives there. Google will use this information on behalf of the provider of this website, to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and Internet usage by users, at the request of the Supplier.

The IP address provided by the browser in the context of Google Analytics will not be aggregated to other Google data. Users can prevent the storage of cookies through browser software settings; however, we inform users of the Offer, that they may not be able to use this website with its full functionality. Beyond the use of the browser plug-in, users may prevent the collection by Google of the data generated by cookies and related to the use of the website (including their IP address) as well as the processing of this data by Google, by downloading and installing the contents of the following link:

By clicking on the following link, you can prevent Google Analytics from accessing this website in the future. As an alternative to the browser add-on, an opt-out-cookie will be stored on your device. To delete it in the future you will have to click on this link again.

Revocation, changes, corrections and updates

The user has the right, upon request, to receive free information on his personal data that have been stored. In addition, the user has the right to amend incorrect data, to block and delete personal data, unless there is a legal obligation of storing them, preventing the Supplier to do so.

Responsible for the personal data is KHS International Holding Limited, Susan Flats B, Flat 05, Triq Il-Prinjolata, Ta 'Xbiex MSD12 Malta, in the person of C.E.O./Legal representative.